Design. Knowledge. Experience.

How Exceleron Provides Excellent Support to Utilities

by Darren Raybourn, SVP of Sales at Exceleron Software

Support must be designed into the product from the start.

“MyUsage is great because of the people that I have worked with and how open they are to changes and customizations in our product and what we needed to accomplish. They saw us as special in our own way and they addressed us that way. We were not just another cookie-cutter company.”

— Michael Faulk of Memphis Light, Gas, and Water

Product knowledge is derived from having customers (lots of them).

Our experience is measured in decades, not months.

Exceleron supports you every step of the way.

“Exceleron has been excellent. They didn’t just give us the platform and say good luck. They’re truly invested in helping us grow the business. The support team has been excellent. They’re calling you before you can call them. It’s really a good partnership.”

— Sandra Curling, Sr. Customer Account Analyst, Orlando Utilities Commission

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North America’s leading utility prepay and payment service company.

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Exceleron Software

North America’s leading utility prepay and payment service company.